A cost-saving measure growing in popularity in hospitals across the country is causing increased readmissions and decreased patient satisfaction. Most home care agencies have experienced the communications and cooperation disconnect caused by hospitalist physicians. Now, two new studies confirm their experience. Published in the August 5 issue of the Journal of Hospital Medicine (JHM), […]
Kelea Nardini, RN, Director of Parkview Home Care in Pueblo, Colorado, raves about her new patient education system and cites it as the most important tools that has helped drop Parkview’s 60-day hospital readmission rate down to 13.2%, nearly 4 full points under the national average, and simultaneously driven their HH-CAHPS scores above the […]
by Scott R. Herrmann More and more healthcare technology organizations are developing Patient Portals to improve patient satisfaction and build stronger patient relationships. This fourth and final article in a series explores both health- and cost-savings opportunities that portals present and points out where this technology makes sense for home care agencies and hospices. […]
