Gentiva Home Health announced this week that it completed the rollout of a new clinical point-of-care system between September and November of last year. We spoke with Chief Clinical Officer Charlotte Weaver, RN, to learn how the 40-state organization managed to pull it off in only 10 weeks. Her answer reads like a “how-to” manual for software implementations, even if your agency is not one of the nation’s largest.
In one of the week’s best-attended lectures, the CIO and Technical Services Manager from Sutter VNA and Hospice shared real-world insights they gained after rolling out a point-of-care software application on mobile devices.
Northwood Homecare began using the CellTrak cellular point-of-care documentation system in the fall of 2009. Over the course of that year, the Halifax, Nova Scotia home care provider has been able to eliminate paper reports, inaccuracies and forgotten tasks at the point of care.
During a period of rapid growth, Heritage Health Care Services expanded from seven offices to twelve. During the same period, the Ohio, Medicare certified, home care agency reduced its cadre of regional branch managers from six to three. The story of how they used technology to accomplish these efficiencies is not one you have heard […]
Home Healthcare Partners is approaching one million patient days with its remote monitoring program. With 11,000 telehealth episodes completed, it has a mountain of data to use when it approaches hospitals with its value proposition. Not the least of its accomplishments is a 6% rehospitalization rate, coupled with a 15% rate among non-monitored patients. How did this Dallas area agency accomplish this?
Even before President Obama’s promise to hire bounty hunters to eliminate waste and fraud from Medicare, Regional Home Health Intermediaries had been stepping up their rate of payment denials. Most often, justifications to withhold payments for already provided nursing or therapy services center around “lack of medical necessity.” In case after case, attorneys and appeals consultants […]
Dear Ms. Smith, After our long relationship as consultant and client, please know that I care for you and Mr. Smith and your business. Otherwise, I would not have gone through this much effort to draw your attention to a situation that I consider critical to your agency’s survival. I would ask that you examine […]
In our previous story, we reprinted a letter from a payment denials and appeals consultant who told a client he would stop representing their appeals until they improved their staff’s clinical documentation skills. At the end of the letter, he offered some examples of what kind of documentation they were giving him when he argued […]
The research is nearly 10 years old but still valid. Shaving a day or two off the end of a hospital stay saves only about 5% of the cost of admission. This is because most of the costs are incurred at the beginning of an admission. Whether hospitalization occurs due to scheduled or emergency surgery, […]
To know how your business is doing, you must know not only what your bottom line is but how much better it could be. How much total business is in your marketplace and are you getting the same percentage of it today as in the past? You know all about your slice of the pie […]
